Return policy

Return Policy Description
30-day return offer
You can apply for a return service within 30 days after receiving the product (the return period is calculated from the date of receipt of the product).

Return conditions
The returned goods must meet the following requirements:
Keep the original state when received, not worn, used or damaged
The product label is intact, the original packaging is unopened and well preserved
A purchase receipt or order voucher (such as an electronic order screenshot) is required

Return application process
Please send an email to 15159446466@139.com to contact customer service to apply for a return
After the return application is reviewed and approved, we will send a return shipping label and detailed shipping instructions (including the return address and operating instructions)
Warm reminder: Goods returned directly without application will not be processed, please be sure to complete the application process in advance

Product problem handling
If If the goods you received have the following conditions, please contact us immediately after signing for them so that we can quickly resolve the problem for you:
The goods themselves are defective or damaged
The goods received do not match the order information (wrong delivery, missing delivery, etc.)
Scope of non-returnable goods
The following goods do not support return services:
Perishable goods (food, flowers, plants, etc.)
Customized products (personalized customization, special order products)
Personal care products (beauty skin care products, cosmetics, etc.)
Dangerous goods (including flammable liquids, gases, etc.)
Special promotion products and gift cards

Exchange instructions
If you need to replace the goods, it is recommended that you return the original goods according to the process and then place an order. This will ensure that you receive the required goods quickly.

Refund instructions

After we receive the returned goods and complete the inspection, we will notify you of the refund review results by email.

Approved refunds will be automatically returned to your original payment method (such as credit card, Alipay, etc.).

The time it takes for the refund to arrive depends on your payment channel. The processing time of the bank or payment platform may vary, so please pay attention.

Contact information

Return address: M3087, 4th Floor, Tongfeng Business Center, No. 75, Changyuan Middle Road, High-tech Zone, Heilinpu Sub-district Office, Kunming High-tech Industrial Development Zone, Yunnan Province
Customer service email: 15159446466@139.com
Contact number: [+86 15159446466]

If you have any questions, please feel free to contact us. Thank you for your understanding and support!